Contact RevelRaw
RevelRaw is an independent, one-person company, and email goes straight to the developer — not a ticket queue. Messages are normally answered within two business days. Support is offered in English and Spanish; messages in German, French, Japanese or Portuguese are welcome too and will be answered in English.
- Support and general questions — info@revelraw.com. Bug reports, feature requests, purchase or restore issues, questions about a specific camera body or RAW format, press and partnership inquiries. For bug reports, please include your macOS version, camera model, and the RAW format you were opening.
- Privacy — privacy@revelraw.com. Anything about the privacy policy, the website's analytics consent, or data handling in the app (short version: the app collects nothing).
- Legal — legal@revelraw.com. Questions about the Terms of Use, licensing, or trademark matters.
Security reports
If you believe you have found a security vulnerability in the app or this website, please report it to info@revelraw.com. Our disclosure contact is also published at /.well-known/security.txt (RFC 9116).
Refunds and purchases
All purchases are processed by Apple through the Mac App Store, so refunds are handled by Apple directly at reportaproblem.apple.com. If a purchase or a "Restore Purchases" isn't behaving as expected in the app, email info@revelraw.com and we'll help you sort it out.
Elsewhere
- Mac App Store — RevelRaw for macOS, for downloads, updates and App Store reviews.
- Instagram — @revelraw.app, for edits, presets and release news.
- Blog feed — RSS, for new guides as they publish.
Want to know more about the app and the person behind it first? Start with the about page.